Discover Financial Services Home Loan
Prequalification
2013
Category: Finance, Home Loans
Platform(s): Responsive Web
Lead complete requirements gathering and functional specifications to enhance the online acquisition experience for Discover Financial Services visitors who are interested in pre-qualifying in advance of purchasing a new home and registering for an online account (My Status) to be able to manage these processes by providing supporting documentation in a secure, online environment (“Project”).
USE CASES
P1.0 - Pre-Qualification (Simple Success Case)
P1.0m - Pre-Qualification (Simple Success Case, Mobile)
P1.1 - Pre-Qualification Credit Reconciliation
P1.2 - Soft-Qualification
P1.2 - Soft-Qualification (Mobile)
P1.3 - Co-Borrower Pre-Qualification
P1.4 - Primary Completes Joint Pre-Qualification
P2.0 - Save Pre-Qualification In Progress
P2.1 - Cancel Pre-Qualification
P2.2 - Leave Pre-Qualification (Browse-Away)
P3.0 - Return to Pre-Qualification
R1.0 - Account Registration (Full)
R1.1 - New Lead Registration (Incubation)
R2.0 - Account Log In
R3.0 - Account Log In Assistance
USER FLOW DIAGRAMS
WIREFRAMES